Privacy Policy

We collect the following categories of information:

• Information you provide. Your name, phone number, email address, budget, preferred location, property type, and any message you send through our contact forms, lead forms, WhatsApp, or phone calls.
• Usage & device data. Pages visited, referring URLs, approximate location, browser type, device type, and interactions with the Site, collected automatically via cookies and similar technologies.
• Advertising identifiers. Cookies and pixels set by Google and Meta to measure ad performance and show relevant ads.

• To respond to your enquiries and provide property recommendations and site visits.
• To contact you by phone, WhatsApp, SMS, or email about properties and services you asked about.
• To operate, maintain, and improve the Site and our services.
• To measure and improve our marketing, including advertising campaigns on Google and Meta.
• To comply with legal obligations and prevent fraud or abuse.

We use cookies and similar technologies to run the Site and understand how it is used. These include essential cookies (required for the Site to function) and analytics/advertising cookies (used only to measure and improve our marketing).

You can control or delete cookies through your browser settings. Disabling some cookies may affect how the Site works.

We work with third-party advertising and analytics providers that may set cookies or use pixels on your device:

• Google Ads & Google Analytics. Used to measure website traffic and conversions and to show relevant ads. Learn more in Google's Privacy Policy. You can manage ad personalisation at Google Ads Settings.
• Meta Pixel (Facebook & Instagram). Used to measure ad performance and reach relevant audiences. Learn more in Meta's Privacy Policy. You can manage ad preferences in your Facebook or Instagram settings.

You can opt out of interest-based advertising from many companies via aboutads.info and youradchoices.com.

We do not sell your personal information. We may share it only:

• With service providers who help us operate the Site and communicate with you (e.g. hosting, messaging, analytics), under confidentiality obligations.
• With developers, banks, or partners strictly to progress a property enquiry you have made, with your knowledge.
• When required by law, regulation, or a valid legal request.

We keep your information only as long as needed to serve your enquiry, meet legal and accounting requirements, and support our legitimate business interests. When it is no longer needed, we delete or anonymise it.

• Request access to, or a copy of, the personal information we hold about you.
• Request correction or deletion of your personal information.
• Opt out of marketing messages at any time by replying "STOP" or contacting us.
• Withdraw consent for cookies via your browser settings.

To exercise any of these rights, email us at info@crystalestates.in.

We use reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The Site is not intended for anyone under 18, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. Significant changes will be posted on this page.

If you have questions about this Privacy Policy or your data, contact us: